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The new meters and system will allow the City to operate its water system more efficiently and improve customer service. The new meters and meter system will fully automate meter reading, which will reduce meter reading costs, improve the reliability and accuracy of the system and allow for better management of water use through things like advance leak detection and water conservation abilities.
The new meters and metering system will also allow for two-way communication between the meters and City staff. The system will flag accounts that may have an issue such as a leak or meter malfunction. Additionally, if a customer wants to know more about their consumption, City staff can provide customers with up-to-date data that will allow them to better understand and manage water use and costs.
Other benefits include more accurate and reliable meters, as well as reduced operational costs. Once deployed, the City will be able to eliminate the need to have someone drive through neighborhoods to collect meter reads.
Future enhancements will allow utility customers to access their own consumption data to help with water bill budgeting, consumption and even shrinking their environmental footprint.
The old meter used similar radio-read technology to transmit data to a collector unit, which loaded data when a utility worker drove by the home.
Sensus is a leader in the utility infrastructure industry and supports the City of Burnsville's commitment to deliver quality services efficiently and cost effectively.
If there is a higher bill in the second month after the installation of the new meter, it is likely that the old meter was malfunctioning or not correctly registering water use. The new meters will record consumption more accurately.